Recent Posts

When a Cerritos or Hawaiian Gardens Property Has a Crawlspace

1/15/2022 (Permalink)

Why Are Crawlspaces Important to our Scope of Work

When a property is affected by water damage, the first thing we want to make sure of is that we have an accurate understanding of all the affected areas. Especially in our territory, it is common to find crawlspaces underneath the main level of a property. If a crawlspace is left unchecked, the consequences can leave you with even more to deal with than when the initial loss occurred. So why is it important that we inspect the crawlspace? And how do we mitigate crawlspace damage?

  • Not Ideal Drying Conditions

To start, it's important that a crawlspace is at least evaluated to determine whether or not mitigation is needed. Due to the natural state and low temperatures in crawlspaces, heavily affected materials will not dry out on their own. A drying chamber is recommended to ensure vital structural components are properly addressed.

  • Odor Control

In most affected crawlspaces, when the soil is heavily affected an odor can become present. If the soil is not turned over or mucked out (removed and disposed) the odor can persist long after everything inside the home is restored. 

  • What Restoration in a Crawlspace involves

When we mitigate damages to a property with a crawlspace, we ensure the scope of work includes every affected area. Our crawlspace team lays down an absorbent barrier to draw out as much moisture as possible. After which a contained drying chamber and drying machines are hauled into the affected area to dry out the subfloor and footings of the home. 

Do your property have a crawlspace? Contact us today to have a trained technician evaluate and survey the area for moisture or signs of damage. 562-916-7646

Causes of a Sewer Backup

1/15/2022 (Permalink)

Common Causes of Sewer Backups in Cerritos and Hawaiian Gardens

  • Tree Roots

Tree roots are the most common culprit our team has found when a sewage backup occurs.  If root systems are not stopped they begin to crack, wrap around and eventually completely break sewer lines. Per roto-rooter, signs that there are tree routes in your sewer line include slow flowing drains and gurgling noises. 

  • Clogged Drains

Clogged drains occur when foreign materials are flushed down toilets or substances not meant for the garbage disposal are put into it. When in doubt, it is best to throw it out into a garbage can. 

  • Old Sewer Lines

While sewer lines are usually crafted out of durable materials, extensive time can where down these systems and inevitably they can rust and crack. 

  • Faulty Routing 

Lastly, is when systems are routed incorrectly. Specifically, if rain gutters, downspouts and sump pumps are routed directly into your sewer line, this can cause a huge issue. Drain lines are not meant to handle heavy surges of water and can fail when overloaded.

For more information, consult local resources where you can find more requirements and guidance. In the event that you experience a sewer backup, you know who to call! The SERVPRO of Cerritos/Hawaiian Gardens team is ready to help 24/7 at 562-916-7646.

When an Odor Wont Go Away in Your Cerritos Home!

1/12/2022 (Permalink)

Detecting and Deterring Odor in Your Cerritos Home

When an odor persists in your Cerritos home, what can be done? Rather than living with the stench, easy measures can be taken to start eliminating common sources. If and when the odor still persists, our team of local Certified Clean experts are here to help! But first, what can you do?

  • Common Sources of Odor

The first step is to check common sources of odor. The most common is unused drains. When drains are not regularly flushed out or cleaned, they become dry which allows residue to dry up and emit an evaporated odor back up through the plumbing. 

Another common issue is moisture buildup not being properly vented. If a source is causing steam or high levels of humidity, this can easily yield mildew buildup when not properly vented. High amounts of mildew can produce odors as well as become harmful when left unattended for long periods of time. 

  • How to Deter

If drains are unused it is recommended to flush them out using a vinegar solution at least once a week. 

If using a source with high amounts of steam, it is recommended to keep windows fully open or vent out the humidity by other means. Other valuable tools include an Air purifier which filters out harmful elements in the air.

  • When the Scent Persists

If you have tried the above mentioned alternatives and an odor still persists, call SERVPRO of Cerritos. Our technicians are trained to the industry standards and can detect signs that may not be seen by the untrained eye.

Our inspections are free of charge during business hours, call 562-916-7646 or find us online today!

Your Local Cerritos Restoration Experts Prioritize Health and Safety

4/3/2021 (Permalink)

The 'Storm' of COVID-19 Does Not Stop Your Cerritos Restoration Experts

While continuous uncertainty is ever present surrounding the end of the global pandemic, one thing is absolutely sure. No matter the circumstance, SERVPRO of Cerritos is here to help you by promoting and practicing regular cleaning procedures. 

  • Daily Disinfecting & Preventative Measures

Anytime we are dispatched to your Cerritos or Hawaiian Gardens home, our restoration experts equip themselves with new or pre-disinfected supplies. These include clean drying equipment, personal protective equipment and shoe covers or floor protection. 

  • Designated Drying Zones

Once an area has been deemed ready for restoration (removing of affected materials, placing drying equipment etc.) our field technicians ensure that the zone is properly sealed off as well as any contents protected. Not only does this aid the drying process but also ensures dust and debris are properly contained and removed from the work area. 

  • Here to Help 

We recognize as a Southern California resident, there are many choices to make when it comes to restoration. Our number one goal is to make the damage in your home "Like it never even happened," by promoting efficiency, health and safety. 

Have questions? Call us today at 562-916-7646 or find us on Yelp!

What Having A Preferred Vendor in Your Cerritos Home Means

11/20/2020 (Permalink)

A Preferred Vendor Makes the Difference in Your Cerritos Home or Business

With 2022 now underway, our team took the time to reflect on the key principles in carrying out best business practices.

One thing that will always be a timeless practice of SERVPRO of Cerritos/Hawaiian Gardens is quality work done in a timely manner. This is a cornerstone for our operations. Heading into the new year, we continue to hold the status as a Preferred Vendor with major insurance carriers including but not limited to Mercury, Farmers and State Farm Insurances. 

What does this mean for you, our valued customer? This means you can trust us to get the job done in a manner above and beyond expectations. Preferred vendor programs with the above listed insurance carriers require us to be in frequent communication with your adjuster about each step of the restoration process. In addition, if further steps need to be taken that are outside the original scope of work, photo documentation and an additional work plan are provided to support this action. 

This is just a brief snapshot into the in-depth process our SERVPRO team takes to ensure we maintain top quality service and make the process as easy as possible for our customers. 

We are here in your community, here to help 24/7. Please feel free to call us at any time at 562-916-7646

How SERVPRO of Cerritos/Hawaiian Gardens Dries Your Business

11/12/2020 (Permalink)

SERVPRO of Cerritos/Hawaiian Gardens Adapts for You - What Happens When a Business is Flooded?

When a pipe burst, flood or drain line compromise occurs in your Cerritos/Hawaiian Gardens business, the situation can become extremely overwhelming. These types of situations demand a knowledgeable and rapid response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

In the rare instance that a portion of your office or work area would need to be closed off, our project managers work closely with you to develop a personalized drying plan. This can involve our crews working outside of normal business hours or even through the night. Additionally, we employ specialized dry down procedures for commercial properties. This ensures our drying is the most efficient, making sure things get back to normal for you right away. 

Our team recognizes there is no convenient time for a water damage to happen. What we care about most is guiding you through and restoring your property as efficiently as possible.

Have questions? Give us a call today at 562-916-7646

Our SoCal Storm Response Program

11/5/2020 (Permalink)

How our Cerritos Team Responds When Storms Occur

In light of the recent SoCal storm surges that closed out 2021, our team of Emergency Services experts wanted to share with our customers the systems we have in place to respond to these types of disasters.

  • Response

In the case of an unexpected severe weather event, the local branches closest to the affected area are the priority responders. Our corporate offices guide us in ensuring that we not only reach as many residents impacted, but also that we deliver quality work.

  • Supporting the Community 

We are aware the last thing our customers want to deal with is an unexpected charge much higher than they predicted for services we rendered. We aim to assist our community in this regard by ensuring our prices are in line with with the market.

While it may not be common for sunny SoCal to experience severe weather, our team of Disaster-Ready experts is here to help around the clock!

Call us today at 562-916-7646!

How SERVPRO of Cerritos Responds to Wildfire Season

10/30/2020 (Permalink)

Siverado Fire Rages through Santiago Canyon Photo Credit ABC 7 Los Angeles https://images.app.goo.gl/wCC76gK5iSg3e56d9

Silverado Fire Rages Through SoCal Prompting Our Restoration Experts to Respond

The active wildfires here in Southern California are increasing their impact as growing Santa Ana winds add fuel to these devastating blazes that are encroaching in our area. Evacuations have closed hundreds of schools and forced over 90,000 of our neighbors to seek safety. The "Silverado Fire" in the Irvine area continues to burn with the backing of strong winds.

  • Santa Ana winds

The Santa Ana winds that are enabling the fires to rapidly increase their reach can have speeds in excess of 60 miles per hour. At this point it is not determined when they will alleviate force and fuel to the fire. The National Weather Service has warned of “very rapid fire growth” in this area. SERVPRO Meteorologist Lela Davis said that the Santa Ana winds were already very dry when they reached the Southern California valley, allowing them to quickly pull moisture out of vegetation, increasing the risk for wildfires

  • Ready to help Here at SERVPRO of Cerritos/Hawaiian Gardens

we are monitoring this wildfire situation closely. Our thoughts are with those neighbors who may be put in harms’ way during this event. In many cases, a wildfire can result in a total loss for a home or business, but in others it may be a partial loss, or can result in mild smoke damage. If your home or business is affected by a wildfire, SERVPRO of Cerritos/Hawaiian Gardens is Here to Help®. 

  • About SERVPRO of Cerritos/Hawaiian Gardens

SERVPRO of Cerritos/Hawaiian Gardens specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Fire or Soot Damage? Call Us Today – We’re Ready To Help  562-916-7646

Photo Credit ABC 7 Los Angeles

24 Hour Emergency Water Damage Cerritos Service

10/30/2020 (Permalink)

SERVPRO of Cerritos/Hawaiian Gardens is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today -562-916-7646

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Cerritos/Hawaiian Gardens has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Cerritos/Hawaiian Gardens

SERVPRO of Cerritos/Hawaiian Gardens specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Heading into 2022 with our IICRC Certified Team of Experts

10/30/2020 (Permalink)

Our Highly Trained Restoration Specialists can restore your Cerritos Home

SERVPRO of Cerritos/Hawaiian Gardens is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo. As of the start of 2022 our new team members are actively pursuing industry standard certifications. In 2022, what is required of an IICRC Certified Firm?

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Cerritos/Hawaiian Gardens

SERVPRO of Cerritos/Hawaiian Gardens specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Are you in need of drying services? Just have a question about one of our services? Give us a call today at 562-916-7646.