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When Storms or Floods hit Cerritos,CA SERVPRO is ready!

5/28/2020 (Permalink)

In the event of a storm disaster: Our highly trained crews are ready to respond 24/7 to storm or flood damage in Cerritos and Hawaiian Gardens CA.

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SERVPRO ofCerritos/Hawaiian Gardens specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today at 562-916-7646

SERVPRO's Document Restoration Process

4/13/2020 (Permalink)

Making Document Restoration Efficient for Cerritos Businesses 

When unexpected damage is caused in your Cerritos,CA home or place of business, the process can prove to be more difficult and time consuming than expected. What adds to this already stressful process is when important and/or valuable documents are found damaged. Thankfully, your SERVPRO of Cerritos/Hawaiian Gardens team understands this and has a solution to help using our very own document recovery facility. 

After each item is digitally inventoried and freeze dried through our system, it is decontaminated via Gamma rays. High-energy photons are emitted from an isotope source (Cobalt 60) producing ionization (electron disruptions) throughout the material. These photon-induced changes at the molecular level cause the death of the organism or render the organism incapable of reproduction.

After this step in the process is complete, customers have the option to have all documents completely digitized for easy access to records in the future or appropriate disposal if they choose. 

Our staff at SERVPRO of Cerritos/Hawaiian Gardens are here to serve you! During these trying times we wish to ensure customer satisfaction in all aspects of our services. 

Safe Southern California Commuting during Storms

4/9/2020 (Permalink)

Best Practices and Safety During Storms in Cerritos,CA

While residents in Cerritos,CA have seen a fair share of wet weather, our staff wanted to share several safety tips to keep in mind. This information covers vehicle maintenance as well as activities at home. 

  • The First 10 minutes

When rain patterns are present, the first ten minutes are the most critical. This is due to the fact that residue from oils and motor fluids are being dampened thus causing a slippery surface on most public roads. It is recommended to bare this in mind and keep speeds at a reasonably cautious pace. 

  • Vehicle Maintenance 

It is ideal to ensure the following before wet weather starts to manifest: 

  1. Check vehicle tires to ensure proper traction and inflation.
  2. Check windshield wipers to ensure you will have as clear visibility as possible. 
  3. Ensure all break lights and headlights are in working order. 

This basic vehicle maintenance takes just several minutes and will ensure a safer commute. 

  • Activities Involving Electricity 

When performing any task involving electrical equipment or tools during wet weather, caution is most important. Ensure that your tool or piece of equipment's wiring is sealed properly and there are no frayed bits of wiring present. If operating tools or appliances with rechargeable batteries it is highly advised to do this in a covered area. 

SERVPRO of Cerritos/Hawaiian Gardens Field Technicians are trained in handling the damages that result from storms. Our team is here to you help you! Should you require our services, we are available 24/7 to help you!

Protecting Your Southern California Business Against COVID-19

3/30/2020 (Permalink)

Here to Help During COVID-19 and Beyond Corona Virus atoms stopped by SERVPRO

Our Restoration Team Works to Protect Your Cerritos Business from COVID-19

As the spread of COVID-19 (novel coronavirus) continues, our team is closely monitoring the situation and evaluating how we can better serve our customers during this distressing time.

  • Protecting Your Southern California Business

We especially recognize the economic damage that is resulting from such a pandemic. With these distressing times, we are here to offer aid in protecting what's important to you. This is done by means of ULV fogging to effectively disinfect and treat places where a person has been diagnosed with COVID-19.

  • ULV Fogging

With a virus such as COVID-19 being able to be transmitted through droplets, thorough disinfecting is vital. The SERVPRO of Cerritos/Hawaiian Gardens team is equipped with ULV (Ultra Low Volume) Fogging Machines for this very purpose. These machines are designed to deodarize and disinfect any space through pressurized distribution of CDC approved disinfectants and other cleaning products.

  • Why it works?

Our fogging machines have a function to enable flow control which atomizes liquids from fine (20 microns) to heavy (56 microns). With a flexible hose, all areas in a space are thoroughly covered.

For questions about this virus, please visit: https://www.cdc.gov/coronavirus/2019-ncov/index.html

If you would like to find out more about our disinfecting services, please call (562)916-7646

We are here to help you!

Administrative Safety in Your Cerritos or Hawaiian Gardens Business

3/30/2020 (Permalink)

Quick Tips to Keep Staff Safe in Your Cerritos Business

While many business in Cerritos,CA are finding it difficult to navigate these trying times, it is important to keep in mind the health and safety of your staff. Here are several tips to keep your place of business as clean as possible: 

  • Avoid Contact with Individuals Showing Symptoms

At first, symptoms may seem like a light head cold or allergies. However, COVID-19 symptoms are very similar to that of an ordinary cold. If you come into contact with an individual showing these symptoms refrain from touching your face and thoroughly wash your hands as soon as possible. It is also highly recommended to disinfect common areas regularly. 

  • Personal Protective Equipment

As there are varying degrees of personal protective equipment we recommend the following for any given scenario:

  1. Gloves- Regular latex gloves will suffice. When taking them off your hands, be sure to take them off without touching your bare skin. This can be done by pulling the inner-wrist section of the glove and pulling down towards your fingertips away from the body. If done correctly, this will turn the glove inside out. Use the first glove to protect your fingers as you follow the same technique for the other hand. 
  2. Face Shield/Mask - Should a person be exhibiting symptoms and are unable to be dismissed from the place of business at the time, it is highly recommended that they wear a face shield or N95 mask to prevent contaminating others in the work place. 
  • Encourage Hand Washing 

While it may seem somewhat elementary, it is highly effective! OSHA recommends "frequently wash your hands with soap and water for at least 20 seconds. When soap and running water are unavailable, use an alcohol-based hand rub with at least 60% alcohol. Always wash hands that are visibly soiled."

By heeding these safety and cleanliness tips, you can help prevent further spread of any type of illness. 

Orange County Apartment Left Charred After Fire Erupts

3/30/2020 (Permalink)

Restoring North Orange County Apartment Complex

When an AC Unit went up in flames in this Costa Mesa, CA apartment complex, there was little left to be saved. When the SERVPRO of Cerritos/Hawaiian Gardens team arrived at the site of damage, we recognized much work would need to be completed in order to effectively restore this property. As we speak, we are working to bring this customer 100% customer satisfaction and following SERVPRO standard procedure. 

We first started the restoration process in this space by identifying contents which could not be saved. Once these were taken care of, our team worked to eliminate further damages to the building by demo-ing areas that were no longer effective to the structural integrity of the job site. 

We are now working to complete this job according to the customers needs and get the tenant back into their home as soon as possible. 

Useful Tips to Prevent Flooding in Your Cerritos Home

3/30/2020 (Permalink)

Actions to Prevent Water Intrusion in Your Cerritos or Hawaiian Gardens Home

While there are far more serious concerns to be spending time on, the SERVPRO of Cerritos/Hawaiian Gardens staff members wanted to publish several useful tips to help those in the community be prepared for unexpected weather.

1.Secure the foundation of your property

Should high levels of moisture start impacting your property, it is essential that you ensure all cracks in your structural foundation are secure. If an area needs to be sealed it is recommended to use the appropriate cementing or sealing agent. 

2. Store valuable items properly

Though Southern California does not experience much flooding, it is also important to ensure valuables are stored in an appropriate manner. If you have an attic or second floor it is recommended to keep valuables and important documents in one of these spaces. This will ensure the safest means of storage. 

3. Ensure Water Tanks are properly maintained and mounted

Regularly inspect your water heater and gas tanks to ensure that all connections and lines are operational and properly sealed.

Though our local area does not experience severe flooding, by following these safety tips you can ensure your home and the contents in it remain as safe as possible. 

A Message From our Owner Regarding COVID-19 Services

3/26/2020 (Permalink)

SERVPRO of Cerritos/Hawaiian Gardens Owner addresses COVID-19 

To:  All SERVPRO of Cerritos Customers and Clients:

In a firm attempt to keep our employees and customers safe and continue providing these essential services, we are making strong choices.  We have been able to adapt our business fast so that we can still provide services to our customers and clients.

In addition to our normal services, we are able to provide cleaning and disinfecting services when and if needed or requested.  Our service trucks are stocked with the essential tools and equipment that can help us get through most emergencies with little deviation from normal cost and project time frames.  Our Emergency Services and majority of our other services we provide such as reconstruction from a water or fire damage, appear to fall under the category of “essential services.”  Therefore, we will continue to operate as normal.

If you need our assistance do not hesitate to contact us.

We are receiving a lot of questions amid the COVID-19 crisis.  We are referring everyone to either the Center for Disease Control (CDC), World Health Organization, or other government agencies for their questions pertaining to the virus itself.  

Control measures we have set in place for our office and production vehicles were instituted Monday March 16th and are as follows:

  1. Required- office staff.  At minimum 6’ distance at all times
  2. Required- Proactive cleaning for office and vehicles.
  3. Required – all personnel working inside a residence or place of business to have respiratory protection, gloves and booties.
  4. Separated- our office staff.  Minimize amount of personnel in the office to only essential office personnel and 6’ minimum space between office personnel.   
  5. Restricted- access to our facilities.
  6. Created- hygiene and personal contact protocols which are consistent with the CDC and WHO recommendations.
  7. Conducted- meetings with our staff and technicians outlining our plans for continued service.
  8. Providing- constant updates to our entire organization.
  9. Encouraged- all of our employees to be isolated to contact with only their household.

Our goal is to do our part to control the spread of this virus while giving our customers and clients the support that they need.  All of our office staff and technicians are dedicated to make this happen.

We look forward to servicing you during these trying times.

Please feel free to contact our office at (562) 916-7646 and we will put you in touch with your Account Representative or a Qualified Manager and they will guide you with the most up to date recommendations and answer any questions you may have. 

Prevent Garage Fires in your Cerritos Home

3/26/2020 (Permalink)

Avoiding a Garage Fire in your Cerritos Home

Due to a recent residence fire, our staff wanted to keep our community and potential customers informed of some helpful information in home safety. More specifically, here are some reminders to keep in mind to avoid potential fire hazards in your garage. 

To take preventative measures and keep your home safe, ensure the following:

  1. Store liquid chemicals, oils, and gasoline, in a shed away from your home. This will prevent feeding a fire should it occur.
  2. Keep items consisting of flammable material such as paper goods away from appliances. This will again prevent a fueling agent to increase the size of the fire.
  3. Operate only one appliance at a time inside your garage. 

By following these preventative measures, you can ensure the safety of those in your household. Should an unexpected emergency occur, our staff is available 24/7 to assist you.

Corona Virus (COVID-19) Safety

3/16/2020 (Permalink)

SERVPRO of Cerritos/Hawaiian Gardens Crew Cleanliness & Prevention during COVID-19

With the recent epidemic of the novel coronavirus also known as COVID-19, our team recognizes that this is a time for extreme awareness and cleanliness. Due to the nature of our work, we are taking preventative measures to ensure job cleanliness with both our customers as well as members of staff in mind. 

  • Operations

Though circumstances change day-to-day, at this time we are continuing field operations. We have ensured that our field technicians are equipped with masks to wear when preferred by customers as well as gloves and shoe booties at all times. As with our biohazard job sites, we are ensuring all staff are equipped with the necessary PPE (Personal Protective Equipment) to maintain cleanliness in the workplace.

  • Moving Forward

As with the rest of our community, we will continue to closely monitor the appropriate channels for updated information regarding this virus. Our priority is performing restoration services to our community in a safe and clean manner.

Should you require our services in your home or place of business, we are available to assist 24/7. Call today!