What our Customers say...
SERVPRO - What a great team to work with. Very professional. They were able to schedule an emergency cleaning for our building. They were on time, polite, and most of all they did a terrific job. I would highly recommend them.
Excellent service, extremely detailed, communicated all details throughout entire project, flexible, accommodating, excellent staff.
I am the Maintenance Director for a Property Management Company. I have used SERVPRO for several of our water damage issues. They have covered areas from Yorba Linda to Los Angeles. I have worked with Josh Molina and Ryan Ramirez with all these jobs. Let me tell you they make my life easy to deal with these types of situations. There communication is exceptional. They respond promptly and always keep me notified step by step of the process. They are easy to work with if we have situations with tenants and if something is wrong they always try to fix it or make it right. There office staff is polite and easy to work with. I totally recommend them for water restoration needs, and reconstruction. Thanks Josh and Ryan for your exceptional professionalism and its been a pleasure to work with you guys and your staff.
We very much appreciated the communication from Ryan and the SERVPRO of Cerritos team! The demo crew came out gave an estimated time frame for work to be completed and accomplished everything they said they would in the said amount of time. Thanks guys!
The commercials you see where the problem just vanishes… its true! You made it all go away as if it never happened! Thanks for working so well with our tenant also… they are among the nicest folks and I just hate that it happened to them. You will always be my first call in situations such as this….All the best, Jon
This company exceeded all our expectations. At our house in Silver Lake, we had a roofing disaster during the heavy January 2019 rains that led to significant water damage in many rooms. We interviewed 5 different water mitigation companies including other SERVPRO franchises. But an environmental engineer we consulted had worked with many companies and highly recommended SERVPRO of Cerritos/Hawaiian Gardens. Joseph Valles came out and was very honest and thorough about what needed to be done. Having never hired a water mitigation company before, we weren't sure how they would perform. But the 6 person team led by Ricardo Monroy was just fabulous. Professional, terrific at communicating, showed up every time exactly when they said they would. First-rate in every way. Because of the persistent rains and not having an adequate roof, we had them in the house for almost 7 weeks, far longer than you probably would. Not a single blip. I can't say enough about how terrific they were. Would use them again in a heartbeat.