What our Customers say...

General Testimonials

Friendly and Professional service at its finest. 

Armando, Victor and Erik arrived at my home within four hours of filing claim with AAA. Everyone was professional, courteous and helpful. Victor was the lead on the job after that. He was always professional, compassionate and honest with his feedback. He brings a "humanistic" quality to the service that management should be promoting with all of their staff.

The customer service was GREAT!! Your personnel have great customer service and their attitude was fantastic. Thank you!

A great crew! Glad we changed to SERVPRO following SERVPRO employees were very helpful and kept us updated on progress - Victor, Erik, Michael and Joseph!

Mike & Erik were ABSOLUTELY Professional about everything they did. Thank you!

Victor was here today and worked very hard and completed the job.  He worked through lunch.  I was pleased with his diligence.

what can i say excellent crew from beginning to end on there part Joseph Valles, Victor Garcia, Mike, Tommy and Erik Villa were very professional and knowledgeable about every aspect of there job all i can say they really put me at ease i never had a problem like this before and they knew how to tackle it i would highly recommend SERVPRO OF Cerritos/Hawaiian Gardens not to mention the respect that they have made me feel good keep up the good work team! 
thank you 

To Whom It May Concern:

Just a letter to express my commendation and deep appreciation for Michael Macklin.

On August 17, 2016, he moved some of our contents back into our home. During the process, Michael found my great-grandmother's wedding band, a priceless family heirloom that I had been unable to find and therefore considered lost.

Michael found the gold ring in one of the dressers while he and Eric were arranging the furniture and brought the ring and another piece of jewelery (a personalized pendant given to me by mother) to me. I am extremely impressed with his attention to detail (I had combed through this dresser in the past and was unable to find the ring) and his honesty, as he could have pocketed the ring and I would have never known it.

Please recognize Michael and let him know how much I appreciate his strong display of character.


Starla Ortiz

OUTSTANDING WORK!!! I'd give em a "7" star were it possible. Fast, efficient, CLEAN, professional. Victor Garcia and Erik Villa were stellar in their work! Victor gave me a detailed explanation before rendering services. No surprises! I also appreciate his giving me the mechanics regarding the equipment he was using and what function the respective appliance performed in mitigating my problem. Honesty and integrity clearly evident. 

As a retired member of Los Angeles City Fire Department I truly appreciate the HIGH DEGREE of business professionalism exhibited in the private sector. SERVPRO of Cerritos/Hawaiian Gardens and employees the caliber of Victor Garcia and Erik Villa are of that ilk. 


Lord bless you all! (Nu. 6:24ff).

Thank you Victor Garcia and your crew. Your experience and your professional attitude towards taking care of our house and allways being there when we need it info.and explaining every step of the process to us. Thank you to SERVPRO and every one involved.

SERVPRO of Cerritos staff are knowledgeable and very helpful.  I found them to be honest and reliable.